How do I get my school email to stop asking for a code from the authenticator app?

Alexander Gridziuska 0 Reputation points
2024-10-24T19:35:17.8766667+00:00

I have the authenticator app downloaded for my school email and such, but the email hasn't worked for the past two months or so, ever since I got it. Why? It keeps asking for a code from the authenticator app. Well, here's where the problem starts to arise. At first, before downloading the app, I was thinking this should be fine and it should work. Once I did download it and input the code, it asked for another. I thought it was weird, but input another. Guess what? Same thing; it kept asking me for more and more codes. I got tired and decided to delete the app, leaving it for another day. That was my first mistake, probably. The next day, I need to use that email again. Oh, and guess what? It's still asking me for a code, after I deleted the app. I re-downloaded said app, thinking nothing of it. But when I tried to log into said app with my school email, It was asking for a code. For a code from the app that was supposed to give me said code. And it wouldn't give me said code because I'm not signed into the email.No, I don't have my phone number linked to the account and I don't think I have any other way to get the code.

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,478 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,073 questions
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