Why haven't I received my Open AI credit?

Question

Dear Microsoft,

I hope this message finds you well. I am writing to bring to your attention an issue regarding the $2500 OpenAI credit that I recently redeemed as a shortlisted candidate for the Microsoft founder's startup program. It has been 43 days since I redeemed the credit, but I have not yet received the credited amount.

I kindly request your assistance in reviewing and resolving this matter at your earliest convenience. I have also attached a screenshot of the message I received from the Microsoft founder's startup team for your reference.

My organization ID is org-lVgzXbHAhohBYmkdHu1jMWze.

Thank you for your prompt attention to this matter.