It is no longer supported as a primary auth method: https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-authentication-two-way-sms-unsupported
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola
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Hello
Please i need your help on this issue.
How can i set sms as standard MFA.
I want to use sms as standard MFA method. Authenticator is to complicated for my users, so I need to use SMS.
The choice of what mfa to use is grayed out in the area where I used to set this up. What to do?
It is no longer supported as a primary auth method: https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-authentication-two-way-sms-unsupported
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola