Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
"No models to display" message when attempting to deploy a base model in Azure OpenAI Studio
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Julia N'Diamoi
0
Reputation points
I’m encountering issues with deploying base models in Azure OpenAI (s0 tier).
I was able to deploy the "text-embedding-3-large", "gpt-4o-realtime-preview" and "gpt-4o-mini" models in my Azure OpenAI instance in Sweden Central without issues. I also deployed "gpt-35-turbo", but since this model wasn’t available in the Azure OpenAI Sweden Central instance, I created another Azure OpenAI instance in West Europe (within the same resource group) to deploy the "gpt-35-turbo" model.
I then attempted to deploy a "gpt-4" base model in my Azure OpenAI instance in Sweden central, but when selecting deploy base model, the message "no models to display" was displayed, despite previously seeing many model options available.
I deleted the Azure OpenAI instance in West Europe that contained the "gpt-35-turbo" model in hopes of resolving the deployment issues. Afterward, I was still seeing the same "no models to display" message, so I deleted all of the deployed models in my OpenAI instance in Sweden central and was still unable to deploy a base model.
I created a new resource group with a new Azure OpenAI instance, both in Sweden Central and I'm still encountering the same "no models to display" message.
I have checked my access levels and I still have permissions to deploy models (both owner and contributor at subscription level). I have also verified that the models I want to use are available in the selected region, as well as checking resource health to see if any issues. I've also attempted to look at what my quota is for Azure OpenAI, but despite Microsoft.CognitiveServices being registered as a provider, I'm unable to see a quota for Azure OpenAI.
Azure OpenAI Service
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Saideep Anchuri 9,545 Reputation points Moderator2024-10-25T18:42:54.31+00:00 Hi Julia N'DiamoiWelcome to Microsoft Q&A Forum, thank you for posting your query here!
I am able to see the deployment base models in open ai studio and also able to deploy the models (GPT-4) successfully in Sweden central region.
please find the attached screenshots below:
Here are some troubleshooting steps:
- Make sure that you have good internet connectivity, to avoid the network issues.
- Sometimes, browser cache can cause display issues. Try clearing your browser cache and cookies.
- Ensure that your Azure OpenAI service is up to date. Sometimes, it gets updates.
If the issue still persists, please do let us know.
Thank You.
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Julia N'Diamoi 0 Reputation points
2024-10-25T21:04:27.08+00:00 Hello Saideep Anchuri, thank you for your response. I have good internet connectivity. My Azure OpenAI service is up to date and I have cleared my browser cache and cookies as well as trying on multiple different browsers. This issue has persisted for 2 days.
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Saideep Anchuri 9,545 Reputation points Moderator
2024-10-28T16:45:22.5133333+00:00 I recommend reporting this issue to the Azure support team. They will be able to investigate the issue further and provide a more targeted solution. You can report the issue by following these steps:
- Go to the Azure portal and navigate to your OpenAI Service resource.
- Click on the "Support + troubleshooting" tab.
- Fill out the required information, including a detailed description of the issue and any steps you have taken to troubleshoot it.
- Submit the support request.
The Azure support team will review your request and provide assistance as soon as possible Azure support.
Thank You.
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