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unable to access storage account

Niroshan Thiyagarajah 0 Reputation points
2024-10-28T15:33:47.45+00:00

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  1. VarunTha 14,985 Reputation points Microsoft External Staff Moderator
    2024-10-28T16:43:37.8333333+00:00

    Hi Niroshan Thiyagarajah,

    I apologize for the inconvenience you're experiencing with accessing your storage account. I understand how important it is to have seamless access, and I'm here to help you resolve this issue. Please follow these steps:

    1. Log Out and Clear Cache: Please log out from all tabs in your current browser. After logging out, clear your browser's cache and cookies. Once done, try logging in again with your Learn ID credentials.
    2. Use Incognito/Private Browsing: If you're still having trouble, please sign out of your current browser session and attempt to log in using an incognito window or private browsing mode. This can help bypass any potential issues with cached data.
    3. Switch Browsers: If the issue persists, please try using a different web browser to log in to your storage account. Sometimes, compatibility issues with certain browsers can cause access problems.

    We have also tested it on our end, and it appears to be working correctlUser's image

    If you've tried all these steps and are still unable to access your storage account, please let me know, and we can explore further options to assist you.

    If you found the information helpful, we would greatly appreciate it if you could acknowledge it by selecting the Accept Answer & Upvote options.

    Was this answer helpful?


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