Can no longer log in with PIN. 0xc000015b 0x0 is displayed.

ChikaraTaro 85 Reputation points
2024-10-29T06:11:12.9866667+00:00

PC kitted with AutoPilot

After logging into the PC and leaving it for 2 days, the PIN will not allow me to log in.

The following message appears


0xc000015b 0x0


Even if I change the login method to password,

The message “Wrong password” is displayed.

I am having trouble logging in.

Is there a better way?

▼AutoPilot profiles-----------------------------------------

Name:AutoPilot_test

Description:No Description

Convert all targeted devices to Autopilot:No Description

Device type:Windows PC

Out-of-box experience (OOBE)

Deployment mode

User-Driven

Join to Microsoft Entra ID as Microsoft Entra joined

Language (Region) Operating system default

Automatically configure keyboard

Automatically configure keyboard Yes

Microsoft Software License Terms Hide

Privacy settings Hide

Hide change account options Hide

User account type Administrator

Allow pre-provisioned deployment

Allow pre-provisioned deployment

Apply device name template Assignments

Assignments Included groups DV_autopilot

Excluded groups No Excluded groups


Microsoft Security | Windows Autopilot
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Enrollment
Windows for business | Windows Client for IT Pros | User experience | Other
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2 answers

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  1. ZhoumingDuan-MSFT 17,165 Reputation points Microsoft External Staff
    2024-10-29T07:33:06.42+00:00

    @ChikaraTaro,Thanks for posting in Q&A.

    To clarify this issue, please check the following.

    1.Could you please confirm us that what kind of account have you used to login when shown "Wrong password"? Microsoft Entra ID account or local account?

    2.If the account is Microsoft Entra ID account, please try to login in other devices using the account and see if it can login successfully.

    3.Please check if there exist security baseline with an AllowLocalLogOn setting in Intune portal, as this may prevent other accounts logging in.

    https://learn.microsoft.com/en-us/windows/client-management/mdm/policy-csp-UserRights?WT.mc_id=Portal-fx#allowlocallogon

    Please check above information, if there is any update, feel free to contact me.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


  2. ChikaraTaro 85 Reputation points
    2024-11-08T11:54:24.68+00:00

    Thank you for your comment.

    It's not resolved yet.

    The ID is EntraID.

    This problem occurs even if you replace the PC.

    I had created a local account, but I couldn't even log in with that account.

    I tried safe mode, but the same thing happened.

    I created a new account and tried it, but the problem still occurs with that account.

    However, there are some accounts where this does not occur, and the difference is whether or not MFA is a must on the IdP side.

    Therefore, when I performed MFA on the account where the problem occurred, this 0xc000015b did not appear even after a week had passed.

    Does it have something to do with idp (google) and MS PIN?


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