Microsoft Teams voicemail is not working

IniobongNkanga-8038 681 Reputation points
2024-10-29T21:03:38.9366667+00:00

Hello

Please i need your help on this issue.

Microsoft Teams voicemail is not working.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Robin Sheng-MSFT 3,760 Reputation points Microsoft Vendor
    2024-10-30T02:20:37.9+00:00

    Hi @IniobongNkanga-8038

    According to your case description, voicemail is not working properly in Microsoft Teams. Please try the following methods to troubleshoot the problem:

    1. Check voicemail settings: Make sure the voicemail feature is enabled in Teams. Check if there are any mail flow rules that prevent voicemail delivery. For more information, please refer to Voicemail messages aren't delivered in Teams.
    2. Clear cache: User's image
    3. Update the Teams app: Make sure you are using the latest version of Microsoft Teams. If the problem persists, uninstall and reinstall the Teams app.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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