Error 43881 when trying to purchase subscription

Question

When trying to purchase a service subscription thru admin portal, I am getting error stated below. Problem is that in my country (Slovakia) aparently we are not worth for microsoft to allow communication with live agent, and the dummy "AI" voice agent can't provide me any help, neither I am able to open some support ticket. MICROSOFT WOULD YOU BE SO KIND AND WOULD YOU ALLOW ME TO PURCHASE SEVICES FROM YOU!!!!

To better assist you, please provide the following information to the Customer Service Representative:

• Error code: 43881

Technical Details:

• cV: zoTffSxt4Vc7a//e.1.16
• TID: c5cf4a47-4dc7-4895-90e1-c2b61fb44a93
• UPN: marek@lordlandai.onmicrosoft.comTo better assist you, please provide the following information to the Customer Service Representative:
• Error code: 43881 Technical Details:
  • cV: zoTffSxt4Vc7a//e.1.16
  • TID: c5cf4a47-4dc7-4895-90e1-c2b61fb44a93
  • UPN: marek@*******.onmicrosoft.com

Answer 1

Hi @Marek Lani

According to your description of "Error code 43881", this is usually related to verifying payment methods or account information. Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope. Thanks for your understanding and patience.

It is recommended that you submit a support request in the billing management of the admin center: https://entra.microsoft.com/#view/Microsoft_AAD_IAM/LicensesMenuBlade/~/supportRequest

Or contact telephone support.

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