URLs are not reachable when try from Azure VM | UAE region

MOHAMMAD SOAEB RATHOD 25 Reputation points
2024-11-01T18:08:26.5866667+00:00

I’m experiencing an issue accessing specific URLs from my Azure VM, which is configured in the UAE region. When I try to reach the following URLs:

  1. [https://bawaba.dof.gov.ae/]
  2. [https://tahiya.dof.gov.ae]

I encounter an error preventing access. However, these URLs are accessible from my local system within the UAE, so it doesn’t appear to be a general accessibility issue.

Here are some additional details:

  • VM Region: UAE
  • VM OS: Kali Linux

I would appreciate your assistance in troubleshooting this issue and determining if any network configuration or restrictions may be causing it. Please let me know if you need further details to investigate.

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Thanks and Regards,

Mohammad Soaeb

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  1. KapilAnanth-MSFT 47,571 Reputation points Microsoft Employee
    2024-11-04T06:08:56.88+00:00

    @MOHAMMAD SOAEB RATHOD ,

    Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

    This looks like a Server Side issue and is not related to Azure VMs.

    I deployed a Linux VM in UAE region,

    #1 For "bawaba.dof.gov.ae"

    • As you can see "bawaba.dof.gov.ae" is resolving properly to an IP
    • Telnet to Port 443 is also working as expected
    • Even cUrl to the URL at Port 80 is giving us results at 302
    • However, HTTPS is failing - which means the server is not accepting the connection
    • User's image

    #2 For "tahiya.dof.gov.ae"

    • We can see the same behavior
    • DNS, TCP at 443 and HTTP at 80 all are working
    • This indicates this is not a connectivity issues, rather a permission/Firewall issue at the Server side
    • User's image

    As next steps, please work with the 3rd party Site's owner to understand why the HTTPS requests are not accepted

    P.S :

    • Your local IP maybe whitelisted by the 3rd party, so you are able to access the site
    • I tried to access the sites from a local laptop in India, I faced the same issue as Azure VMs in UAE.

    Kindly let us know if this helps or you need further assistance on this issue.

    Thanks,

    Kapil


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