Why are New Stories disappearing on the Viva Connections Desktop News Feed?

Gerald Gilfedder 0 Reputation points
2024-11-04T19:11:13.9233333+00:00

When publishing news on sharepoint sites, it appears in Mobile and Desktop Viva Connections feeds. The news stays in mobile feed indefinitely, but randomly disappears from the desktop feed. A story may be there for 30 minutes or 30 seconds. Can't find any documentation as to why this could be happening. Any thoughts?

Viva Connections
Viva Connections
A Microsoft Viva module that provides a gateway to a modern engagement experience.
101 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. LiweiTian-MSFT 21,530 Reputation points Microsoft Vendor
    2024-11-05T02:22:43.97+00:00

    Hi @Gerald Gilfedder

    Notifications triggered when a News link is published will be available only on Microsoft Teams mobile.

    Individual content items in the Feed will display for a 30-day period. If your notifications only show up for a short while on the desktop client, you can try uninstalling Viva Connections in Teams and reinstalling it.

    You can also try clearing the Teams client cache:

    User's image


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.