Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,346 questions
Get back access to commercial account
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Gennadi Trofimov
0
Reputation points
Sometimes ago I removed microsoft authenticator app from my phone. Installing it back I found out all the accounts were removed from it. I easily restored my personal account with an email confirmation ciode, but can't get access to my commercial account which is a global admin account. I can't get access on pc - it asks the otp from microsoft authenticator. I can't register it back to microsoft authenticator - it asks for otp from (you guess right) microsoft authenticator. The only other option I have to sign in is Approve sign in request from the (yes) microsoft authenticator with 2 digits. So for now I have no access in anyway to a commercial account but still paying for it. The only thing that I can do is to change the password, which helps with nothing, because after the password microsoft authenticator and login from browser asks for otp from microsoft authenticator. Anyway to fix it? Thanks.
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