Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,274 questions
Restore Access to Microsoft 365 Developer Program
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 1%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Egor Graf
0
Reputation points
I am writing regarding my Microsoft 365 Developer Program account and subscription in accordance with the Program's Terms and Conditions.
I recently lost access to my administrator account due to a lost smartphone containing my two-factor authentication app. I'd like to outline the steps I've taken to resolve this situation and request your assistance.
Timeline of Actions Taken:
Lost my smartphone with 2FA authentication app
Maintained access to my base account
After being unable to restore admin access, requested the removal of my subscription
Waited the required two-month period for complete subscription termination
Deleted my Microsoft 365 Developer Program profile
After a two-day waiting period, created a new profile in compliance with program requirements
Current Situation: Despite following these procedures and complying with the Microsoft Services Agreement, I'm unable to proceed because the subscription remains linked to my account. This prevents me from setting up a new Microsoft 365 Developer Program environment.
As an active contributor to open-source projects, I deeply value the Microsoft 365 Developer Program. It has been instrumental in helping me create innovative solutions and contribute meaningfully to Microsoft's ecosystem. I'm committed to continuing this work while fully adhering to Microsoft's licensing terms and intellectual property rights.
Request: In accordance with Section 3 of the Microsoft 365 Developer Program Terms regarding account management and subscription services, I kindly request:
- Complete disassociation of the subscription from my account
Permission to create a new Microsoft 365 Developer Program subscription
Reinstatement of my ability to participate in the program How can this be done?
I am writing regarding my Microsoft 365 Developer Program account and subscription in accordance with the Program's Terms and Conditions.
I recently lost access to my administrator account due to a lost smartphone containing my two-factor authentication app. I'd like to outline the steps I've taken to resolve this situation and request your assistance.
Timeline of Actions Taken:
Lost my smartphone with 2FA authentication app
Maintained access to my base account
After being unable to restore admin access, requested the removal of my subscription
Waited the required two-month period for complete subscription termination
Deleted my Microsoft 365 Developer Program profile
After a two-day waiting period, created a new profile in compliance with program requirements
Current Situation: Despite following these procedures and complying with the Microsoft Services Agreement, I'm unable to proceed because the subscription remains linked to my account. This prevents me from setting up a new Microsoft 365 Developer Program environment.
As an active contributor to open-source projects, I deeply value the Microsoft 365 Developer Program. It has been instrumental in helping me create innovative solutions and contribute meaningfully to Microsoft's ecosystem. I'm committed to continuing this work while fully adhering to Microsoft's licensing terms and intellectual property rights.
Request: In accordance with Section 3 of the Microsoft 365 Developer Program Terms regarding account management and subscription services, I kindly request:
Complete disassociation of the subscription from my account
Permission to create a new Microsoft 365 Developer Program subscription
Reinstatement of my ability to participate in the program
How can this be done?
Sign in to answer