Unable to launch SCCM Console

Question

I'm unable to launch my SCCM console now. The error shows the console cannot connect to the site database, see the screenshot.

It worked well last week. Please help me!

Answer 1

Hi,

Thank you for posting in Microsoft Q&A forum.

1,Is there anything changed in the environment? Please help check the SMSAdminUI.log and Smsprov.log to see if there is any further information.

2,We can add SCCM site server computer account in the SQL logins to have a try.

Open SSMS and connect to the site database, then navigate to <Server>/Security/Logins, check if the computer account is there.

If not, add it. If yes, remove it and add it back with the same setting. Then check the results.

Similar threads for your reference:

SCCM console launch fails , SQL connectivity issue with SCCM machine account

SCCM Console Cannot Connect to Database

3.Have we checked if the "C:\Program Files\Microsoft Configuration Manager\Logs" missing the administrators group and the system account?

Here is the similar thread:

ConfigMgr unable to connect to site database

Hope above information helps.

Best regards,

Simon

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Answer 2

Sometimes, not always, but sometimes it just needs you to re-type in the full fqdn of the server

so try

Connect to Site...

and even if it 'looks right', just delete everything in that dialogue, and manually retype in the Fully.Qualified.Domain.Name of your site server.

I.e., if your primary site server's FQDN is TheCMServer.MyDomain.Net type the whole thing in, and see if that is "good enough". If not, then there may be deeper issues, but start with the simple thing first.