Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,359 questions
Please help unblock my account
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wangkuowei
5
Reputation points
Hi,
I changed my cellphone. I’ve deleted Microsoft Authenticator app in my old cellphone.
I can’t receive Verification Code in my new phone. We tried to log in with password, it still needs verification code.
We tried to use new password, it needs verification code again. Then we were blocked because we tried to log in too many times.
Could you help to solve this issue or unblock my account? My account is ann@surtec.com.tw. Thank you.
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