Out of quota after adding data source to model

Question

After deploying of Azure OpenAI model and making test request as "Hello" I successfully receive answer.
But when i use "add You data" and downloading a .docx document with single word "test" I'm receiving message "An error occurred when calling Azure OpenAI: Server responded with status 429. Error message: {'error': {'code': '429', 'message': 'Rate limit is exceeded. Try again in 10 seconds.'}}"

Answer 1

@ZenbitTech Greetings & Welcome to Microsoft Q&A forum!

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The error message is related to rate limits, which is a common practice in APIs to prevent abuse and ensure fair usage.

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In your case, the error message indicates that you’ve exceeded the token rate limit of your current AI Services pricing tier. If you are on free tier, please upgrade to standard tier.

More info here.

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Azure OpenAI’s quota feature enables assignment of rate limits to your deployments, up-to a global limit called your “quota.” Quota is assigned to your subscription on a per-region, per-model basis in units of Tokens-per-Minute (TPM).

You can check this documentation for more details.

To give more context, Tokens-Per-Minute (TPM) and Requests-Per-Minute (RPM) rate limits for the deployment.

TPM rate limits are based on the maximum number of tokens that are estimated to be processed by a request at the time the request is received.

RPM rate limits are based on the number of requests received over time. The rate limit expects that requests be evenly distributed over a one-minute period. If this average flow isn't maintained, then requests may receive a 429 response even though the limit isn't met when measured over the course of a minute.

Please see Manage Azure OpenAI Service quota for more details.

To view your quota allocations across deployments in a given region, select Shared Resources> Quota in Azure OpenAI studio and click on the link to increase the quota*.*

I hope this helps. If you have any other questions, please let me know.