Description of Issue: We are experiencing an issue with remote desktop functionality on our Azure VM. Specifically, users connecting via RDP from Windows 11 can no longer see their local network printers within their remote session on the Azure server. This issue is impacting our team's ability to print documents locally while working remotely. Details: Operating System: Windows 11 (Client-side) Issue: Local network printers are not visible in RDP sessions on the Azure VM. Symptoms: Previously connected printers no longer appear or are accessible in the remote session for Windows 11 users. Request: Could you please investigate this issue and provide guidance on any configurations or updates needed to restore printer visibility? Any troubleshooting steps or settings adjustments that could resolve this would be highly appreciated. Thank you for your assistance.

Assistance Required: Local Network Printer Not Visible in Remote Session on Azure VM for Windows 11 Users

Sam Abouissa 0

Description of Issue:

We are experiencing an issue with remote desktop functionality on our Azure VM. Specifically, users connecting via RDP from Windows 11 can no longer see their local network printers within their remote session on the Azure server. This issue is impacting our team's ability to print documents locally while working remotely.

Details:

Operating System: Windows 11 (Client-side)
Issue: Local network printers are not visible in RDP sessions on the Azure VM.
Symptoms: Previously connected printers no longer appear or are accessible in the remote session for Windows 11 users.

Request: Could you please investigate this issue and provide guidance on any configurations or updates needed to restore printer visibility? Any troubleshooting steps or settings adjustments that could resolve this would be highly appreciated.

Thank you for your assistance.

Mahesh Goud Juvvadi 1,565 Reputation points Microsoft Vendor

2024-11-14T22:19:49.86+00:00

Hi Sam Abouissa,

Thank you for reaching out to the Microsoft Q&A platform.

Based on the issue description and provided details we understand that the Local Network Printer Not Visible in Remote Session on Azure VM for Windows 11 Users.

We are looking into the issue and get back to you with a solution as soon as possible.
deherman-MSFT 37,741 Reputation points Microsoft Employee

2024-11-15T19:13:43.88+00:00

@Sam Abouissa

Can you let me know the RDP version you are using? Have you tried using different clients? How is your printer redirection being configured?
https://learn.microsoft.com/en-us/azure/virtual-desktop/redirection-configure-printers?tabs=intune&pivots=azure-virtual-desktop
deherman-MSFT 37,741 Reputation points Microsoft Employee

2024-11-18T22:10:26.1966667+00:00

@Sam Abouissa

Are you still facing issues? If so, please share the details and we will be happy to investigate further.

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Assistance Required: Local Network Printer Not Visible in Remote Session on Azure VM for Windows 11 Users

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