Stuck at Employment verification rejection

Question

法律資訊一直審核不過, 我已提交了公司證記資料、網域訂購單、公司的英文授權信、whois查資內容, 會微軟mail 還是一樣回覆(如下), 都不說明審核不過的因是出在那裡? 請問合作黟伴中心有沒有美國的客服電話, 想直接詢問因。

Dear Partner, 

  

Thank you for providing additional documents to our team for account verification. Upon review, we identified that the documents which has been provided has different entity name which is not matching with the information you entered for your account. 

 

Acceptable document types include:  

• Domain registration/invoice or renewal that lists entity/contact and domain as they are stated in your account.  

 

If it is not possible to provide additional documentation, please update your domain to match any legal documents already provided or your official Company registration details. 

 

The document(s) should be issued within the previous 12 months or where the expiration date is a future date that is at least 2 months away.  

 

Thank you and best regards, 

Vetting Operations Support