Movement of Azure Subscription

Question

Hi,

We have multiple MS Azure subscriptions that are through a local MSP. Would like to move the entire set of subscriptions to a much larger MSP. We did all the necessary paperwork and access. However, the last step is for the new MSP to enter a 32-bit code to execute the transfer, and the current MSP has gone completely dark. They refuse to assist us in make the transfer. Can Microsoft help? Is there a number I may be able to call for assistance?

Thanks in advance for the help.

Answer 1

Hi Jim Felty,
For focused and dedicated assistance with this issue, please file a subscription ticket with our support team. You can submit a (free) support ticket with our Azure subscription support team by creating an Azure support request and selecting Subscription Management as the issue type.

Refer to this FAQ: How do I submit a support request if I can't sign in to the Azure portal?

You can also contact customer service for your country or region.
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