How to fix this error? (in details)

Catarina Azevedo 0 Reputation points
2024-11-17T17:23:37.6933333+00:00

Can't log in in any account in outlook, onedrive, teams.. Already uninstalled and installed all the apps

Correlation Id: 609df02f-36a9-4721-a01b-db86dd5fa592

Timestamp: 2024-11-17T17:19:52.000Z

DPTI: 10dbe48aacd559af8d63f8cab1004ddb9205436a35bb7c1dda2ab8ffe9a5559c

Error Tag: 657rx

Error Code: 2148073494

Outlook
Outlook
A family of Microsoft email and calendar products.
4,156 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,207 questions
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  1. Joan Hua-MSFT 3,255 Reputation points Microsoft Vendor
    2024-11-18T08:14:59.5033333+00:00

    Hi @Catarina Azevedo

    Welcome to our forum!

    As i know: The situation on your end is likely caused by your organization's settings/policies (e.g. conditional access policy)

    Here are the steps you can try to resolve this issue:

    • Go to Settings>Accounts>Access Work or School.
    • Then removed any account that was in there by hitting Disconnected.
    • After that launch Outlook or any Office app and sign in.

    More information: Error code 2148073494 and preventing from logging in when overseas. - Microsoft Community 

    In addition, there is a similar thread that people find it useful, please feel free to refer to.

    User's image Hope it helps! 


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