a normal user get an email about deleted subscription and any associated data and services

Question

a normal user in my organization get an email below :

Let us know how we can do better next timeYour free credit expired on November 14, 2024, and because of this we’ve deleted your subscription and any associated data and services. Your experience is important to us. Please share your feedback and we’ll use it to improve our services and better meet your needs next timeLet us know how we can do better next timeYour free credit expired on November 14, 2024, and because of this we’ve deleted your subscription and any associated data and services. Your experience is important to us. Please share your feedback and we’ll use it to improve our services and better meet your needs next time

is that ok since the user is normal user and don't have any permission on azure ??

Answer 1

Hi Sanaa Al-Tamimi,

Thanks for reaching out to Microsoft Q&A.

Yes, it is normal for a user without any Azure permissions to receive a notification about the expiration of a free subscription if they registered for one at some point, even if they don't have ongoing permissions or active roles. Azure sends these notifications as part of its standard process for users with expired credits or free subscriptions.

If this user registered for a free subscription using their email, Azure would notify them directly regarding the expiration, including the removal of associated data and services. However, if the user did not intend to subscribe personally, you may want to confirm that the subscription is indeed tied to their account or investigate any potential accidental or unauthorized usage.

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