Synced Objects Not Deleting from Entra ID

Question

Hi

Some user accounts deleted from the metaverse still exist in Entra ID. What steps can be taken to delete these accounts?

Answer 1

Hi @Richard Y

This behavior can be a synchronization issues or may be the objects has been restored from recycle bin using Entra ID portal or powershell without active directory.

For your information , all synced account must be modified only from on-premise active directory.

To resolve this, you can follow these steps:

1. Identify the list of user accounts are still present in Entra ID and deleted or filtred in active directory and metaverse.
2. Delete the list of the synced accounts identified in previous step using PowerShell (Microsoft Graph or Entra Id portal
3. Launch a synchronization cycle in order to update the information on Connector space and Metaverse

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