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How to Retrieve Accounts from the Microsoft Authenticator App on an Old Phone?

Prince Eboka 20 Reputation points
2024-11-17T23:55:32.05+00:00

After switching to a new phone, a new Microsoft Authenticator app was set up for new passwords and accounts.

However, access to older accounts on the previous phone is needed. Is there a way to retrieve or access the Authenticator app's data from the old phone?

What steps should be taken to regain access?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Ankush Raj 235 Reputation points Microsoft Employee
    2024-11-20T05:46:36.1833333+00:00

    Hi @Prince Eboka

    Thanks for posting this query, ill attempt my best to help you out.

    Please follow the link below,

    https://support.microsoft.com/en-us/account-billing/restore-account-credentials-from-microsoft-authenticator-ce53096e-1e1c-4840-9e32-1618bc33cd43#ID0EBN=Android

    If the answer is helpful, please click Accept Answer and kindly upvote it. If you have any further questions about this answer, please click Comment.

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