Hello,
Do you have a legitimate license or product key for this system?
Does it purchase from the official source? Microsoft Store or an authorized retailer.
If you have a legitimate product key and still cannot activate it, we recommend that you try phone activation:
Select Start > Settings > System > Activation.
Under the Activate Windows Now section, select Activate by phone.
Hope this helps.
Best Regards,
Hania Lian
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