My subscription has been compromised

Question

My subscription has been compromised, and I've received a large invoice. I am also unable to cancel the subscription, even with the admin account

Answer 1

Hi ,

Thanks for reaching out to Microsoft Q&A.

My subscription has been compromised, and I've received a large invoice. I am also unable to cancel the subscription, even with the admin account

You can reach out Azure billing and subscription management team by creating a billing support request. Billing support request via Azure portal is free for all Azure customers and doesn't require a paid support plan. Please select 'Billing' under 'issue type' while creating the support request.

https://azure.microsoft.com/en-in/support/create-ticket

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Answer 2

@Anoosh IT CSP customers can't create support requests themselves. You need to contact your CSP provider/partner to raise a support request on your behalf. Doc for reference: https://learn.microsoft.com/en-us/partner-center/customers/customer-support#fulfilling-the-support-requirement

Hope this helps!

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