Register Key Issue

Ranjith Velamala 40

Hi Team,

VM has been stopped by the Automation Account and started by Automation account . But VM entered in "The operating system couldn't be loaded because the system register file is missing or container errors ".

We have followed the steps mentioned by Microsoft article "Solution 3: Fix the corrupted hive"

URL : https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/windows/boot-error-status-not-found

Please let us know the reasons why the VM went to that state ?

Mahesh Goud Juvvadi 1,565 Reputation points Microsoft Vendor

2024-11-18T18:59:56.7333333+00:00

Hi Ranjith Velamala,

Thank you for reaching out to the Microsoft Q&A platform.

Could you please confirm that if you have followed the steps from the mentioned document.

If yes and facing issue, please share us the screenshots with us to troubleshoot further.

Thank you.
Ranjith Velamala 40 Reputation points

2024-11-18T22:58:45.0633333+00:00

Yes we followed the steps and VM is accessible now . We want to know what are the possible reasons why the VM sent to that state?
Ranjith Velamala 40 Reputation points

2024-11-18T23:00:04.66+00:00

Yes VM is now accessible now after following the steps . We want to know the reason why the VM went in to that state in the first place
Mahesh Goud Juvvadi 1,565 Reputation points Microsoft Vendor

2024-11-20T17:50:27.7466667+00:00

Hi Ranjith Velamala,

I appreciate your efforts in resolving the issue by your won troubleshoot and VM went The operating system couldn't be loaded because of few below reasons.

If the VM is suddenly stopped, such as during a power outage or forced shutdown, it can lead to file system issues, including problems with important registry files.

The virtual hard disk can cause system file errors, which might cause files to get lost or corrupted, including important registry files.

If the VM is running low on resources like CPU, RAM, or disk space, it may not perform correctly.

Updates or patches might cause problems if they are incompatible with the system's current settings.

If it was helpful, please click "Upvote" on this post to let us know.

Thank You.
Mahesh Goud Juvvadi 1,565 Reputation points Microsoft Vendor

2024-11-21T19:26:13.08+00:00

Hello Ranjith Velamala,

Just checking in to see if you had a chance to see my latest response to your question. Please tell us if it was helpful and feel free to reach out to us if you have any queries.

If it was helpful, please click "Upvote" on this post to let us know.

Thank You.
Mahesh Goud Juvvadi 1,565 Reputation points Microsoft Vendor

2024-11-22T19:42:45.52+00:00

Hi Ranjith Velamala,

I wanted to check if you had the opportunity to review the information which was provided in my previous posted comment.

If it was helpful, please click "Upvote" on this post to let us know.

Thank You.

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