We have active licenses but user got subscription end notice

Mani 296 Reputation points
2024-11-19T16:51:01.2+00:00

Hello all,

We have active E3 license but one of our user received this notice

Your Microsoft 365 license will be deactivated soon

Signed in as user@org.com

On Thursday, December 5. 2024, most features of Outlook will be disabled. Ask your admin to reactivate your license. If you're no longer with this organization, select from the options below to continue using Outlook.

IS there any way to fix this, for now only user reported this and we had checked

M365 admin center>Billing>Your products>Nothing is showing there

M365 admin center>Billing>**Licenses>**Microsoft 365 E3>Manage subscription details>It's showing like this in screenshot

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Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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