Authenticator recovery problem on another iPhone

Alejandro Chang 5 Reputation points
2024-11-20T12:40:02.5633333+00:00

Hi, I have a problem with the Microsoft Authenticator app.

It turns out that on my previous iPhone 15 pro Max device, my main account had several passwords from different websites, so far everything is fine.

I changed devices and now I have an iPhone 16 pro Max, but before changing, I bought iCloud 2TB and made a backup on the 15 pro Max.

When I had already made a copy and everything, I migrated all my information to the 16 pro Max, and I formatted the 15 pro Max.

But now that I try to link my accounts in Authenticator, it does not recover all my 2-step passwords from other sites.

I can log in to my main email but they do not appear.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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