solved by increasing the "Top" parameter to 120 when calling the prediction API. This is caused by the large size of the knowledgebase.
Issue with prediction even when user phrase has a 100% match
There is an issue where a QnA answer is not retrieved although the user phrase matches the question phrase exactly.
Thank you for reaching out to us. I can reproduce your error as well. Now I am forwarding this error to product team and I will let you know once I have any response.
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