Azure Machine Learning alerts 'Cluster unrecheable' when kubernetes cluster information clicked - arc agent version 1.21.10

Question

Azure Machine Learning alerts 'Cluster unrecheable' when kubernetes cluster information clicked - arc agent version 1.21.10

Renee 20

I've been testing Arc enabled kubernetes and azure machine learning extension in our on-premise cluster.

By version arc agent version 1.20.10 , it had been working fine.

However, once I reinstalled it with arc agent version 1.21.10, azure machine learning's kubernetes cluster compute target information showing 'Cluster Unreachable'.

What happend during arc agent update, exactly?

Anusree Nashetty 6,475 Reputation points Microsoft External Staff Moderator

2024-11-22T15:55:41.9533333+00:00

Hi Renee,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

We understand from your query that you are experiencing an issue as 'Cluster Unreachable' after updating Arc Agent version 1.20.10 to 1.21.10. Please try below troubleshooting steps.

When the Azure Arc agent is updated from version 1.20.10 to 1.21.10, several changes like connectivity, Proxy Handling, API changes could potentially affect the behavior of your Azure Machine Learning (AML) Kubernetes cluster.

Please check the logs for the Arc agent and Azure Machine Learning extension for any error messages.

Try re-registering the Kubernetes cluster with Azure Arc to refresh the connection.

Check the status of the Agent pods in your cluster: kubectl get pods -n azure-arc

Try to Reinstall or update the Azure Machine Learning extension on your cluster.

If you have any further queries, please do let us know. If the answer is helpful, please click "Accept Answer" and "Upvote it" as it can be helpful to the others in community.
Renee 20 Reputation points

2024-11-26T03:23:59.63+00:00

Resolved this issue with the latest az cli. I reinstall it through the newest cli.
Renee 20 Reputation points

2024-11-26T03:25:55.0366667+00:00

Resolved this issue with the latest az cli. I reinstall it through the newest cli.
Anusree Nashetty 6,475 Reputation points Microsoft External Staff Moderator

2024-11-27T12:04:21.65+00:00

Hi Renee,

I have reposted your solution as Answer as the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue. Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Thank you.
Anusree Nashetty 6,475 Reputation points Microsoft External Staff Moderator

2024-11-28T11:47:53.98+00:00

Hi Renee,

I hope you are doing well. I have reposted your solution as Answer as the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue. Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution

Answer accepted by question author

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Your answer

Anusree Nashetty 6,475 Reputation points Microsoft External Staff Moderator

2024-11-22T15:55:41.9533333+00:00

Hi Renee,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

We understand from your query that you are experiencing an issue as 'Cluster Unreachable' after updating Arc Agent version 1.20.10 to 1.21.10. Please try below troubleshooting steps.

When the Azure Arc agent is updated from version 1.20.10 to 1.21.10, several changes like connectivity, Proxy Handling, API changes could potentially affect the behavior of your Azure Machine Learning (AML) Kubernetes cluster.

Please check the logs for the Arc agent and Azure Machine Learning extension for any error messages.

Try re-registering the Kubernetes cluster with Azure Arc to refresh the connection.

Check the status of the Agent pods in your cluster: kubectl get pods -n azure-arc

Try to Reinstall or update the Azure Machine Learning extension on your cluster.

If you have any further queries, please do let us know. If the answer is helpful, please click "Accept Answer" and "Upvote it" as it can be helpful to the others in community.
Renee 20 Reputation points

2024-11-26T03:23:59.63+00:00

Resolved this issue with the latest az cli. I reinstall it through the newest cli.
Renee 20 Reputation points

2024-11-26T03:25:55.0366667+00:00

Resolved this issue with the latest az cli. I reinstall it through the newest cli.
Anusree Nashetty 6,475 Reputation points Microsoft External Staff Moderator

2024-11-27T12:04:21.65+00:00

Hi Renee,

I have reposted your solution as Answer as the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue. Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Thank you.
Anusree Nashetty 6,475 Reputation points Microsoft External Staff Moderator

2024-11-28T11:47:53.98+00:00

Hi Renee,

I hope you are doing well. I have reposted your solution as Answer as the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue. Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution

Answer 1

Hi Renee,

We have noticed that you have rated an answer as not helpful. I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue:

Azure Machine Learning alerts 'Cluster unreachable' when Kubernetes cluster information clicked - arc agent version 1.21.10

Solution:

Resolved this issue with the latest az cli. I reinstall it through the newest cli.

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Thank you.

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Azure Machine Learning alerts 'Cluster unrecheable' when kubernetes cluster information clicked - arc agent version 1.21.10

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