Store Development Entitlements Tool does not show entitlements after open game

Nguyen Trung Hieu 10 0 Reputation points
2024-11-22T07:54:00.3+00:00

Hi, I'm experiencing an issue with recently released Store Development Entitlements Tool (DevEntitlementTool.exe)

According to the document: https://learn.microsoft.com/en-us/gaming/gdk/_content/gc/live/test-release/tools/live-dev-entitlements-tool#query

I should be able to see all entitlements after purchase game add-ons on store. However, tool only show me entitlements before I open the game.

For example: In my game, there is an add-on called "Stack of tokens" setup on Partner Center

  1. On sandbox environment, I went to store to purchase "Stack of tokens"
  2. I run DevEntitlementTool.exe to query, result show an entitlement correspond to "Stack of tokens" purchase from step 1
  3. I open the game to receive "Stack of tokens" item
  4. I run DevEntitlementTool.exe to query again, but the entitlement shown in step 2 no long appear

Note that this also happen with other add-ons.

Is this expected behavior of the tool? Do I miss anything with the query syntax?

How can I use tool to get and refund Microsoft Store entitlements, even after I receive items from those entitlements?

For more info:

  • Game: Published on Microsoft Store as public, accessible to everyone.
  • Environment: Production environment (not using CurrentAppSimulator for testing).
  • Product IDs: Product IDs in my code match exactly with the ones set in Partner Center.
Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
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