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i am being billed for services despite having successfully signed up for Azure credits?

Anthony 0 Reputation points
2024-11-23T12:05:01.16+00:00

I have signed up for founders hub azure credits and been accepted. but i am still being charged.

bulk of the charges are for compute app services and database SQL.

Please help

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  1. Gowtham CP 5,295 Reputation points
    2024-11-23T16:27:17.7666667+00:00

    Hello Anthony,

    Thanks for reaching out on Microsoft Q&A.

    If you are being charged despite having Azure credits, I suggest contacting the Azure Billing Team to investigate the charges associated with your account. They can help verify if your Azure credits are being correctly applied and identify the root cause of the issue.

    You can create a support request by following the steps outlined here: How to Create an Azure Support Request

    Additionally, check your Cost Management + Billing section in the Azure Portal to review the services incurring charges. Ensure your usage aligns with the services covered under your Azure credits.

    Hope it helps!

    If you found this answer helpful, please upvote and mark it as accepted to close the thread. Thanks!

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