Messages cannot be viewed in the shared mailbox

Alen_Erased 140 Reputation points
2024-11-23T19:05:06.0966667+00:00

How do I use a shared mailbox? I added a shared mailbox in the admin center, and then the name of the contributed game appeared in my desktop client, but when I sent an email to this mailbox, I couldn't see the mail in the shared mailbox. How can I solve this problem?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. NoOneCan 730 Reputation points
    2024-11-24T11:58:07.6766667+00:00

    You may check whether you can see shared mailbox emails using the Outlook Web App. For your reference: https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#OfficeVersion=Outlook_on_the_web

    1 person found this answer helpful.

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