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Windows is unable to connect to my NAS drives

Brian Wood 0 Reputation points
2024-11-24T10:31:34.5233333+00:00

Windows has within the last week told me that it can't connect to my NAS drives. Why?

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Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Karlie Weng 18,681 Reputation points Microsoft Vendor
    2024-11-26T01:52:54.5833333+00:00

    Hello,

    Could you share the error message?

    It can be the following reasons:

    1. Network issue, your NAS drive may lose network connection
    2. Firewall issue, check your firewall

    Confirm if there's any 3rd party software installed in the past few days.

    If the Answer is helpful, please click "Accept Answer" and upvote it.

  2. Brian Wood 0 Reputation points
    2024-11-26T13:14:33.1366667+00:00

    Here is the error message.

    Screenshot 2024-11-26 121342

    I have tried alsorts, and I got to the point where I decided to reinstall windows11.

    But, to no avail, I am still getting the same message

    Any assistance would be really helpful.

    I have 2 NAS drives, both Western Digital PR4100's Neither are accessable.

    However, we can listen to stored music and watch stored video's. But, as we can't access the file system we are unable to add or takeaway from the folders.

    Please help if you can.

    Brian

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