365 Log in

Question

I am the admin for a business office 365 account. I am having trouble accessing my account. I am unable to log in without an authenticator code. The problem is that my Microsoft authenticator has logged out. To log back in I require an authenticator code. Can anyone advise as to how I can reset my account to be able to log in. Whatever I try on-line I require an authenticator code.

I cannot find anyone to speak with as everything is on line and then requires me to login first.

Answer 1

Hello Steve Lock

You need to contact support.

To do this, reach out to them via the global service numbers here:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola