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Authenticator App Recovery Issues on New iOS Device

Kamilla Hortai 25 Reputation points
2024-11-26T00:54:38.3666667+00:00

Upgrading to a new phone has resulted in losing access to all account codes stored in the authenticator app. While it appears that a backup exists from the old phone, it was wiped before recovery could be attempted. Unfortunately, none of the personal email accounts are working when trying to initiate the recovery process.

Microsoft Security | Microsoft Authenticator
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