Authenticator one-time codes do not migrate to new device, despite having enabled backup.What can I do to migrate the one-time codes?

Mario Claudio 10 Reputation points
2024-11-26T11:37:42.6866667+00:00

After changing devices, the one-time codes were not migrated, even though I had cloud backup enabled and restored the authenticator on the new device via the cloud backup. What can I do to migrate the one-time codes? It is not possible to generate one-time codes on the new device using the old device, because on the previous device, the secret key is not shown, only the one-time code.

Microsoft Security | Microsoft Authenticator
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