Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
My Templates
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 49%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gail Beckett
0
Reputation points
All templates under "My Templates" have disappeared. Tried restarting outlook for mac, tried restarting computer. Please help!
Outlook | Windows | Classic Outlook for Windows | For business
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT 31,741 Reputation points Microsoft External Staff2024-11-27T01:27:51.8666667+00:00 Hi @Gail Beckett
Welcome to our forum!
For better research, please provide more details about this case:
What is your account type (POP/IMAP/Exchange)?
Did you do anything before this issue occurred?
Have you tried to sign in to Outlook Web if the My Templates feature is available there?
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SokiGuo-MSFT 31,741 Reputation points Microsoft External Staff
2024-12-03T06:04:57.55+00:00 Hi @Gail Beckett
Is there any update on this case?
Please feel free to drop us a note if there is any update.
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