Error During Attempt to Create a Resource in MS Learn Sandbox

Question

During the attempt to create a resource in the MS Azure sandbox, the following is received >

An error occured when trying to fetch resources. Additional details from the underlying API that might be helpful: Please provide below info when asking for support: timestamp = 2024-11-26T22:20:37.6746053Z, correlationId = eac372c5-be1d-4703-a1c0-806494409fe5. (Code: AccessDenied) Access is denied to the requested resource. The user might not have enough permission. (Code: AccessDenied)

Unsure how to proceed.

This question is related to the following Learning Module

Answer 1

Hi Smith, Joy (IT),
Thank you for reaching out to us on the Microsoft Q&A platform. 

Check Your Permissions: Ensure your user account has the permissions to create additional resources and have them managed in the sandbox environment of Azure. You need to refer to your administrator to confirm your role assignments.

Clear Browser Cache: Sometimes, the issue of access might be associated with the browser. Try logging out of the Azure portal, clearing your browser cache, and then re-logging in. Make sure you are in the Sandbox subscription directory only; otherwise, switch it. Learn Sandbox as a default directory. You need to wait until the previous sandbox gets lapsed, then only you can create a new one and then login into the Azure portal.

Try a Different Browser or Incognito Mode: Try using another browser or an incognito mode to see if the issue is browser specific.

If you have any additional questions, please let us know in the comments. We’re happy to assist further. 

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