How to fix Unable to Add account due to unexpected error on Microsoft Authenticator when scanning QR code

Adrian Collett 0 Reputation points
2024-11-28T12:46:30.4666667+00:00

When scanning a QR Code to add an account in Microsoft Authenticator I receive the following message: Unable to Add Account. Unexpected Error contact your local IT Support.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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