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Help with microsoft authenticator

nolan taber 100 Reputation points
2024-11-29T18:08:42.5766667+00:00

So I recently got a replacement phone after my old phone got damaged and ever since I got my new phone I have been unable to get the Microsoft authenticator to work. Every time it sends a code I don't receive. I already transferred all my data to my new phone and put the sim card in and I already factory restarted my old phone. I tried installing and uninstalling it and i still don't receive the codes. Can anyone help?

Microsoft Security | Microsoft Authenticator

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  1. Kirstie Cantu 5 Reputation points
    2024-11-30T05:20:41.6833333+00:00

    I am having the same issues. How can i fix this?

    1 person found this answer helpful.
    0 comments
  2. britany lamb 5 Reputation points
    2024-11-30T01:16:39.1233333+00:00

    Same problem

    the app won’t prompt me to enter the codes

    1 person found this answer helpful.
    0 comments
  3. Nicholas Champigny 5 Reputation points
    2024-11-29T19:30:18.51+00:00

    I am having same issue

    1 person found this answer helpful.
  4. Vanessa Wark 0 Reputation points
    2024-12-01T19:46:37.6833333+00:00

    Does anyone have a solution? Mine is doing the same and there is no way of Contacting Microsoft.

  5. Adahlyn Ledford 0 Reputation points
    2024-11-30T16:40:25.9566667+00:00

    I have this problem as well.

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