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How to Resolve Azure AD Error Code 500121 Affecting Sign-ins?

Moazzem Hossain 0 Reputation points
2024-11-30T10:08:41.2133333+00:00

I’m facing an Azure AD authentication issue (Error Code: 500121) that has impacted user sign-ins since November 19, 2024. Details include:

Tenant ID: 319c9d59-c5f1-48d3-af49-4f959b5e02c1

Object ID: d1f9c470-cb72-409c-9ddd-e47203e63da6

User Account: chm@loyaltradebd.com

Request ID: 65a0a6cf-aa79-4096-800e-bbe99c1b7800

Correlation ID: e2ff1368-41aa-4edb-8716-a3ff3deabb2b

I’ve sought help from Microsoft 365, Azure, and other support channels, but the issue remains unresolved. As a new user, I need guidance on the next steps or escalation. Any support would be greatly appreciated.

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