git hub enterprise benefit cannot be redeemed at this time ???

Question

when i go to founders hub to redeem github enterprise , i receive a messahe that git hub enterprise benefit cannot be redeemed at this time. how can I redeem? Or what could the problem be?

Answer 1

Hi Eleni Baltagianni,

Thank you for reaching out to us on the Microsoft Q&A forum.

We sincerely appreciate your understanding regarding the delay in my response.

To redeem your Azure sponsorship credits, log in to the Microsoft for Startups Founders Hub, navigate to the Benefits tab, and select Redeem under the Azure sponsorship benefits section. This step ensures that your credits are correctly linked to your account.

Please note that there is no direct option to reset your redemption history. However, if you encounter any issues related to your account or credits, the support team will be happy to assist you.

Please open a support ticket with the Founders Hub support team by following these steps: https://foundershub.startups.microsoft.com/signup?drawer_open=trueplease click on "Support" on this page to submit support ticket.

Please reach out to us if you have any other queries.

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