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I have a mini PC with Windows 11 installed. Today, the Settings Panel suggested to upgrade from version 23H2 to 24H2. There were not big problems with the version 23H2.
Thus, I proceed with downloading and installation of the Windows 11. This took much time, and when I looked at the screen, the BIOS menu was open.
I then switch off the PC and then on again. After some time, the windows logo black window appeared, but sometimes the BIOS menu opened again, without successful boot. The last time went well, although, but the installation of 24H2 rolled back.
Now, the PC is trying to install it again from 0%...
What is the problem with my Windows 11 installation? How may I proceed to prevent damage?
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Hello,
Thank you for posting in Q&A forum.
To further troubleshoot this issue, please kindly try below steps:
1.Check if the PC meets the hardware requirement for Windows 11 24H2.
2.Ensure that all device drivers are up to date.
3.Check if there's enough free disk space for the upgrade.
4.Check if there's any insights in the event viewer.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best regards，
Jill Zhou
If the Answer is helpful, please click "Accept Answer" and upvote it.
After rolled back to 23H2, the Windows didn't demand to make the upgrade. The upgrade to 24H2 is optional. Thus, I will try to update to a new version some time in the future, but not now.
After rolled back to 23H2, the computer became stable again. Now the upgrade to 24H2 is optional, and then I will wait some time until try to repeat the upgrade.
I tried again in February, and, after a long time, the installation of the version 24H2 succeeded.
Maybe, the problem was of some application that got updated, meanwhile.
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Perform a clean installation of Windows 11 version 24H2 by creating a bootable USB using the Media Creation Tool.
Back up your data before proceeding.
I downloaded the windows media creation tool and run it. The downloading of the Windows ISO was ok, however, when creating the bootable USB, at about 3% progress, the windows showed a Blue Screen, with the error UNEXPECTED STORE EXCEPTION.
After, the computer rebooted with the USB previous contents...
EDIT: I had to make the bootable USB in another computer...