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We can't get into the Founders Hub - only repeated 'Loading', and only support is available AFTER you get into the hub. Clearly not built for startup founders who don't have time to troubleshoot all day looking for answers. Is there a solution to get support or do we give up?
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Hello Raewyn Sleeman,
Thanks for your question.
Try the following:
Clear your cache and cookies. Clearing them may resolve loading issues.
You can try using an alternative browser or opening a private/incognito window can help determine if the issue is browser-related.
I will generally recommend you create a support request for this from the startups support page here:
https://foundershub.startups.microsoft.com/
They will be able to assist you rgegarrding any issues
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola
Thanks Abiola, it seems to be resolved now, though I didn't do anything to resolve it. I am using Google Chrome, and it now loads. We had tried incognito previously etc but that wasn't working. Appreciate your response! Thank you.
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Raewyn Sleeman, Glad to know that the issue is resolved.
The issue was caused by an outage, which has been resolved. We sincerely appreciate your patience and understanding.