Applying Azure Founders Hub Funds to Previous Billing Cycle

Question

Hi!

I recently received funding through the Azure Founders Hub. After obtaining this funding, I continued using my existing Microsoft Azure account for an additional month, under the impression that I could cover the associated costs with the funds provided by the Azure Founders Hub (my fault—I should have done research on the payment process earlier)

However, when I attempted to pay the invoice for this month, I ran into some issues. It seems that the Azure Founders Hub funds are intended to be used by first creating a sponsored subscription, after which the allocated funds can be applied.

Given this situation, I'm wondering if there's a way to apply the Azure Founders Hub funds to cover the expenses from the past month, even though I've only just set up a sponsored subscription. If anyone has experience with this or knows the steps to resolve it, your guidance would be greatly appreciated. Thank you in advance for your help!

Answer 1

Hi ,

Thanks for reaching out to Microsoft Q&A.

You can reach out Azure billing and subscription management team by creating a billing support request. Billing support request via Azure portal is free for all Azure customers and doesn't require a paid support plan. Please select 'Billing' under 'issue type' while creating the support request.

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https://azure.microsoft.com/en-in/support/create-ticket

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