My subscription disappeared after I moved it to a different directory

Question

My subscription disappeared after I moved it to another directory. On account A I had a subscription created, I added a new owner, account B. On account B I wanted to change the subscription directory to also change billing profiles, etc. So I changed this directory and the subscription disappeared.

Answer 1

@Dorian Barański Thank you for posting on Microsoft Q&A!

When you move your Azure subscription to a different tenant, your subscription is essentially transferred to a new Entra ID tenant. As you have transferred you subscription from Tenant1 to Tenant2, you would need to make sure that Global Administrator of Tenant1 is added as owner to the subscription and add that user to Tenant2 as a guest user. After adding the guest user, you would need to assign the user with Global Administrator role in Tenant2 as well.

Please refer to this document: Transfer an Azure subscription to a different Microsoft Entra directory

• If you want to keep the current billing ownership, follow the steps in Associate or add an Azure subscription to your Azure Active Directory tenant.
• If you want to also transfer the billing ownership, follow the steps in Transfer billing ownership of an Azure subscription to another account. To transfer the subscription to a different directory, you must check the Subscription Entra ID tenant check box.

Hope this helps. Please feel free to reply if you have any concerns.

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