Integration of AI Agent with On-Premises ERP System in Teams

Question

在Teams中创建AI代理机器人是否支持和本地第三方应用及程序集成？

我们的方案，希望在Teams里创建一个AI聊天机器人，这个AI机器人需要和本地ERP系统做集成

1、创建的AI代理应用，能不能和本地服务器进行集成，自由地去call Teams里的AI机器人？

2、自开发的程序与AI机器人的对话能不能隐藏？

3、AI机器人除了普通文本之外，能不能插入超链接？

Answer 1

To create an AI chatbot in Teams that integrates with a local ERP system, you can leverage the Teams Toolkit Extension for VS Code and Azure AI services. Here are the answers to your specific questions:

1. Can the created AI agent application be integrated with the local server and freely call the AI bot in Teams?

• Yes, an AI agent application created in Teams can be integrated with a local server. You can use APIs to facilitate communication between the Teams bot and your local ERP system. This setup allows the bot to call and access data from the local server as needed.

1. Can the dialogue between the self-developed program and the AI robot be hidden?
   • The dialogue between your self-developed program and the AI bot can be managed to ensure that only relevant information is shown to the end-users in Teams. You can design the bot's response logic to filter and display only the necessary information, effectively hiding any backend processing or communication.
2. Can AI bots insert hyperlinks in addition to ordinary text?
   • Yes, AI bots in Teams can insert hyperlinks in addition to ordinary text. You can format the bot's responses to include hyperlinks using Markdown or Adaptive Cards, which provide a rich and interactive messaging experience.
   Reference Document-
   1.https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/faq#azure-ai-questions
   2.https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/debug/locally-with-an-ide#test-and-debug-your-bot-locally-with-ide
   3.https://learn.microsoft.com/en-us/microsoftteams/platform/samples/integrating-web-apps#maximize-deep-linking