I am unable to verify my phone number

Question

I am trying to add my phone number i tired with other numbers as well still nothing and it's saying the number doesn't exit i am a Sri Lankan i am trying to verify the number for months now but doesn't seem to work please help

Answer 1

Hello Abdhullah Ariff,

Thanks for your question.

Could you try the workaround in a similar question here: https://learn.microsoft.com/en-us/answers/questions/1431273/we-re-unable-to-validate-your-phone-number

If you need to find the root cause of this though, I will recommend you create a billing ticket here: https://azure.microsoft.com/en-us/support/create-ticket

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola