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adding payment failed on Microsoft 365 admin center "and my card details is correct"

abdo alrhman mohmed 5 Reputation points
2024-12-22T11:05:40.7566667+00:00

adding payment failed on Microsoft 365 admin center "and my card details is correct"

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Ramesh Subedi 100 Reputation points
    2024-12-22T23:50:56.1266667+00:00

    Hi Abdo,

    I hope you’re doing well.

    As you are making the payment via card, please ensure the following:

    1. The card is not expired or blocked.
    2. There is sufficient balance on the card, and the card details are entered correctly.

    Occasionally, issues can arise due to browser-related problems. If the card is working on other payment sites but not on this one, it may be a browser issue. In such cases, I recommend trying the payment link in incognito mode, which should resolve the issue.

    Please feel free to let me know if the problem persists or if you need further assistance.

    Thank you!

    Kind regards, Ramesh

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