Template answers for teams group channels

Question

Hi Team,

Is there an option to add templates through the manifest file? Similar to how commands are provided in manifest file, can we display commonly used responses like 'Thank you' , 'Welcome' or 'Hello' as templates in the Teams channel for all members?

Answer 1

Hi @lakshmi

According to your case description, you want to add a template for quick replies in Teams chat.

Microsoft Teams provides "suggested replies" to reply messages. After someone sends several messages in a row, you will see suggested replies for you to choose from. Selecting a suggested reply will send the reply immediately.

If you need this feature, please turn it on in settings.

In addition, this feature may not be fully customized. Teams uses a machine learning model to continually improve the suggested replies you see. This model runs on the same systems that supply Microsoft 365 services to your organization. No message content is transmitted or stored outside your organization. 

If you have any suggestions for this, please click 💡 to submit feedback.

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